Certified Wagoneer Experience

Anticipate Greatness

Built for those who want to share a lifetime of success with the people they hold dear. The All-New Wagoneer and Grand Wagoneer reinterpret their own legacies and take the premium SUV into uncharted territories of style, comfort and adventure. These are more than sport utility vehicles. They're the means to make exceptional memories and create your own legend.
The All-New Wagoneer and Grand Wagoneer are paired with a unique customer experience founded on personalized service and communication. From shopping and sales to ownership and maintenance, our Certified Wagoneer Dealers will deliver on every single promise.
A truly exceptional vehicle brings truly exceptional benefits. Welcome to the Certified Wagoneer experience, a customer-first program designed to go beyond simple VIP service. This is our promise to you and your SUV. Discover what it means to own the All-New Wagoneer and Grand Wagoneer.
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Be the first to enjoy and experience the All-New Wagoneer and Grand Wagoneer.
Coming Summer 2021.

VIP Treatment at the Dealership

Our customers have high expectations, and our Certified Wagoneer Ambassadors are ready to exceed them. Each Ambassador has completed over 90 hours of dedicated Wagoneer and Grand Wagoneer training to offer you specialized knowledge and solutions, helping build a long-lasting relationship.

  • Customer First Award for Excellence by J.D. Power, ensuring our Certified Wagoneer Dealers adhere to the highest standards of customer service.
  • One-on-one appointments with a Certified Wagoneer Ambassador to help guide you through the sales and service process.
  • Fully digital display areas outfitted with tablet technology to help you choose the right Wagoneer model.
  • Upgraded lounge areas with complimentary Wi-Fi, charging stations, snacks and beverages to keep you comfortable.

Complete Remote Offerings

Experience a fully remote way to connect with Certified Wagoneer Dealers. Not only can you schedule an appointment from wherever you are, but you can also receive valuable sales and ownership information without having to visit the dealership. It simply sets you free.

  • Remote showrooms, test drives and purchase delivery.
  • Convenient online and in-vehicle service scheduling.
  • Service pickup and delivery to keep your day uninterrupted.

Tech to Help Make Things Easy

Discover the convenience of intuitive technology that simplifies your Wagoneer journey. Whether shopping, purchasing or servicing your vehicle, every step is smooth and expedient.

  • Intuitive tablet technology to simplify the sales and service process.
  • Trained Wagoneer Ambassadors that monitor your vehicle's health and provide updates remotely, so you don't have to visit the dealership for a checkup.

New Vehicle Delivery and Servicing Your Vehicle

From delivering your new vehicle to regular service appointments, we take care of every detail so you can focus on the things that matter most.

  • A full tank of gas when your new vehicle is delivered.
  • A fully washed exterior and fully cleaned interior upon new vehicle delivery and when serviced.
  • An appropriate loaner SUV during service so you can continue with your day.
  • Restored personal vehicle settings after servicing.

Customer Care Whenever You Need It

Every aspect of owning a Wagoneer or Grand Wagoneer is taken care of by our dedicated team at Wagoneer Client Services. From customer support to servicing your vehicle, you can take full advantage of a seamless ownership experience.

  • 24/7 customer concierge to handle your every question or concern. Reach us at 1-833-968-7924 or Concierge@WagoneerClientServices.com.
  • 24/7 roadside assistance for extra security and peace of mind while you travel.
  • Worry-free maintenance to help streamline your service schedule.

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